- Service Support
We listen to our customers, so that we may understand their needs.
We customize air compressors to meet customer's specific applications.
If a customer request it, we can provide a product catalogue and all relevant technical documents.
We go to our customers to commission their screw compressor.
We provide a one year limited warranty for our complete air compressor packages, with the only exception being consumable parts. Any damages incurred during the warranty period that requires repair or replacement will be taken care of, and we will either repair the part with an issue, or provide a replacement, free of charge. We will charge for repair and replacement after the warranty date. If customers require it, our technicians can also go on-site to your company to install and commission the compressor, as well as provide training to the machine operators.+ More
Problems in the oil line account for about 85% of all screw compressor breakdowns. Common oil line problems include oil leaks, oil injection (oil gushing out from the inlet air valve during a power failure), excessive oil consumption, extremely low oil temperatures (leading to emulsification) and extremely high oil temperatures (leading to coking). If any of these problems occur, please contact us and we will connect you to our tech support team.+ More